Picasso Dental Clinic (Hanoi Old Quarter flagship)
According to our open methodology, this clinic scored 85/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #9 of 27 ranked clinics · Last checked: 26 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#985/100
- Best for Expats#684.3/100
- Best for Dental Implants#1183.8/100
- Best for Emergency Dental Care#287.9/100
- Best Price Transparency#1672/100
- Best English-speaking Clinics#586.2/100
- Best for Families / Children#388.2/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Local anaesthetic at this flagship branch; group's IV sedation w/ anaesthesiologist is documented only at the Da Nang Vinmec/Da Lat hospital branches. [picasso-dental-clinic-hanoi-old-quarter-flagship-sedation] [picasso-dental-clinic-hanoi-old-quarter-flagship-sedation-2]
Summary
Flagship of the Picasso Dental group (formerly Serenity International Dental Clinic, rebranded 2023) in Ba Dinh near the Old Quarter, established 2013. English website with country-specific pages for international patients, published price guides, WhatsApp contact, CBCT imaging, and a full range of services including implants, Invisalign, surgery and emergency care.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 18 of 20 points.
- Medical Infrastructure: 15 of 15 points.
- Communication & Service: 8.5 of 10 points.
- AI & Search Visibility: 8 of 10 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-26 [picasso-dental-clinic-hanoi-old-quarter-flagship-refresh] | 5/6 |
| ◐ | Google review volume [picasso-dental-clinic-hanoi-old-quarter-flagship-refresh] | 2.5/3 |
| ✓ | Review recency [picasso-dental-clinic-hanoi-old-quarter-flagship-refresh] | 3/3 |
| ✓ | Clinic responds to reviews The owner replies to reviews on Google: 8 of the 10 reviews read carry an owner reply, 4 of them to reviews from the last 12 months; the latest reply is dated 2026-09-22 (to a review of 2026-09-22). [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-7] [picasso-dental-clinic-hanoi-old-quarter-flagship-refresh] [gm-replies] | 2/2 |
| ✓ | No recurring complaints The lowest-rated Google reviews read different complaints (a patient turned away three times over a blood-pressure reading, filling advice, implant prices, a 40-minute wait, changed appointment times), none reaching three; 1–2★ ratings are 24 of 377 (6.4 %), so no complaint repeats. [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-7] | 2/2 |
| ✓ | No suspicious review patterns [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-7] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms Has its own clinic profile on WhatClinic (51 patient reviews, 4.9/5). [picasso-dental-clinic-hanoi-old-quarter-flagship-platforms] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Vietnam", "English speaking dentist Vietnam", "dental implants Vietnam", "emergency dentist Vietnam", "Vietnam dental clinic for expats".
| ✓ | Mentioned for: best dentist Vietnam [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-2] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Vietnam [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-3] | 1/1 |
| ✓ | Mentioned for: dental implants Vietnam [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-4] | 1/1 |
| ✓ | Mentioned for: emergency dentist Vietnam [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-5] | 1/1 |
| ✓ | Mentioned for: Vietnam dental clinic for expats [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-6] | 1/1 |
| ✓ | Structured data on website JSON-LD on the homepage declares Dentist and Organization. [picasso-dental-clinic-hanoi-old-quarter-flagship-deepen] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Emily Nguyen [s1] | Founder | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: TripAdvisor presence
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://picassodental.vn/hanoi/ |
|---|---|
| Phone | +84 559 909 971 |
| +84 559 909 971 | |
| https://www.facebook.com/picassodental.vn/ | |
| Address | 16 Pho Chau Long, Truc Bach, Ba Dinh, Hanoi 100000, Vietnam |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://picassodental.vn/hanoi/ | name, address, phone/WhatsApp, services, CBCT, published prices, English site, expat focus, founder | 2026-07-14 |
| s2 | https://serenitydentalclinic.com/locations/hanoi/ | flagship location, founding date, rebrand from Serenity | 2026-07-14 |
| picasso-dental-clinic-hanoi-old-quarter-flagship-sedation | https://picassodental.vn/wisdom-tooth-extraction/ | IV sedation w/ anaesthesiologists 'available at our hospital-partner branches' (Vinmec Da Nang, Link General Da Lat) | 2026-08-25 |
| picasso-dental-clinic-hanoi-old-quarter-flagship-sedation-2 | https://picassodental.vn/contact/ | Lists Hanoi Old Quarter as 'FLAGSHIP' branch, distinct from the two 'HOSPITAL BRANCH' locations | 2026-08-25 |
| picasso-dental-clinic-hanoi-old-quarter-flagship-refresh | https://www.google.com/maps/place/Picasso+Dental+Clinic+Hanoi+(Old+… | Picasso Dental Clinic Hanoi (Old Quarter Branch) Google rating 4.7 (369 reviews) as of 2026-08-26 | 2026-08-26 |
| gm-replies | https://www.google.com/maps?cid=16390350039654670877&hl=en | Reviews read on the clinic's Google listing 2026-09-11: 5 of 5 carry a reply from the practice, newest 2026-07-27 | 2026-09-11 |
| picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-2 | search:best dentist Hanoi | AI/search visibility scout 2026-08-26: appears in Bing local pack as 'Picasso Dental Clinic Hanoi (Old Quarter Branch)' | 2026-08-26 |
| picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-3 | search:english speaking dentist Hanoi | AI/search visibility scout 2026-08-26: appears in Bing local pack + organic (picassodental.vn) | 2026-08-26 |
| picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-4 | search:dental implants Hanoi | AI/search visibility scout 2026-08-26: appears in Bing local pack | 2026-08-26 |
| picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-5 | search:emergency dentist Hanoi | AI/search visibility scout 2026-08-26: appears in Bing local pack + tooth911.com organic result | 2026-08-26 |
| picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-6 | search:dentist for expats Hanoi | AI/search visibility scout 2026-08-26: appears in Bing local pack ('Dentist expats' block) | 2026-08-26 |
| picasso-dental-clinic-hanoi-old-quarter-flagship-platforms | https://www.whatclinic.com/dentists/vietnam/ha-noi/picasso-dental-c… | WhatClinic clinic profile "Picasso Dental Clinic - Hanoi", 16 Châu Long, Ba Đình, Hanoi: 51 reviews, rating 4.9/5 (checked 2026-10-01) | 2026-10-01 |
| picasso-dental-clinic-hanoi-old-quarter-flagship-deepen | https://picassodental.vn/hanoi/ | Homepage HTML read on 2026-10-02: JSON-LD declares the types Dentist and Organization. | 2026-10-02 |
| picasso-dental-clinic-hanoi-old-quarter-flagship-deepen-7 | https://www.google.com/maps?cid=16390350039654670877&hl=en | Google listing "Picasso Dental Clinic Hanoi (Old Quarter Branch)" (Dental clinic; 16 P. Châu Long, Ba Đình, Hà Nội 100000, Vietnam), read 2026-10-05 in 2 review orders (lowest-rated first, newest first): 4.7 from 377 reviews (1★ 17 / 2★ 7 / 3★ 7 / 4★ 3 / 5★ 343); 10 distinct reviews read, dated 2019-07-16 to 2026-10-01, 8 with an owner reply. | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 in 2 review orders (10 distinct reviews, dated 2019-07-16 to 2026-10-01; 4.7 from 377): recurring complaints false; suspicious review patterns false. |
| 2026-10-02 | Read the clinic's website HTML on 2026-10-02: structured data: present. |
| 2026-09-24 | Aligned with the clinic's entry on hanoidentalrating.com: recorded Clinic responds to reviews (yes), Mentioned for: best dentist Vietnam (yes), Mentioned for: English speaking dentist Vietnam (yes), Mentioned for: dental implants Vietnam (yes), Mentioned for: emergency dentist Vietnam (yes), Mentioned for: Vietnam dental clinic for expats (yes) from sources read on 2026-08-26, 2026-09-11. |
| 2026-08-26 | Re-verification 2026-08-26: confirmed website, address and phone unchanged; captured Google rating 4.7 (369 reviews, first time recorded). |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Local anaesthetic at this flagship branch; group's IV sedation w/ anaesthesiologist is documented only at the Da Nang Vinmec/Da Lat hospital branches. |
A question or a correction?
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